A smarter, more personal approach to wellbeing

At Taxi, a fast-growing fintech making provisional tax easier for NZ SMEs, employee wellbeing isn’t just a perk – it’s a priority. But co-founder Nicola Taylor had a challenge:

“I just couldn’t crack how to give wellbeing allowances in a way that reflected the individuality of each person.”

Taxi’s leadership team had always valued employee wellbeing, but struggled with how to make it truly meaningful. Traditional benefits – like subsidised gym memberships – only worked for a few. What about those who preferred insurance contributions, or needed help with dental costs?

With Extraordinary, Taxi was able to offer personalised wellbeing allowances, without the administrative burden. Employees can spend their allowance on what matters to them, and the business only pays for what’s actually used.

🎥 Hear Nicola’s Story

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One platform, endless possibilities

Since rolling out Extraordinary, Taxi has seen a real shift in how employees engage with their wellbeing. What began as a flexible wellbeing allowance has grown into a seamless way to deliver gifting, celebrations, and custom employee allowances, all from one intuitive platform.

“It’s so easy to use – whether you’re topping up a team member’s card or loading it onto your phone. It’s seamless.”

No more gift cards or reimbursements. No more wasted budget. Just real benefits, delivered efficiently and joyfully.

With Extraordinary, Taxi could:

• Create custom wellbeing allowances for each person
• Offer flexible, tax-compliant benefits
• Say goodbye to gift card breakage and clunky reimbursements

Seamless for finance and employees

The team at Taxi has used their benefits for everything from dentist visits to gym memberships, things they’d been putting off for years.

“By setting that wellbeing budget aside, people are actually using it for themselves and we’re only paying for what they spend. Nothing goes to waste.”

Extraordinary’s intuitive platform lets Taxi:

• Top up balances in just a few clicks
• Set custom rules for spending by category
• Issue digital cards employees can add to their phones
• Track usage and pull reports instantly

Employees can see their available balance, spend anywhere within their allowance, and use the Extraordinary app to manage it all.

The feedback has been overwhelmingly positive. Employees feel cared for. Leaders feel empowered. And the company has a new way to live out its values, without the overhead.
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